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Store HoursToday: Closed On Saturday
Service Hours

Sun: Closed

Mon: 7:00am - 5:30pm

Tue: 7:00am - 5:30pm

Wed: 7:00am - 5:30pm

Thu: 7:00am - 5:30pm

Fri: 7:00am - 5:30pm

Sat: Closed

98% of customers
would refer us to friends

4.97       144 reviews

4.97 stars - based on 144 reviews

608-512-0440

Clausen Automotive

2118 S. Stoughton Rd.
Madison, WI 53716

Do you feel frustrated when scheduling an appointment at an auto repair shop?  How do you know what questions to ask about the work to be performed?  Here are a few key questions you should ask your mechanic at the start of any work done on your vehicle:

  1. What will it cost? Always get an estimate in writing before any work is done. This ensures you know what the problem is and what it will take to fix the problem. It also helps you understand what's going on with your vehicle and how you can prevent it in the future.  Make sure you will be called if anything out of the ordinary is discovered in the course of the job.
  2. Is the shop certified to perform the work required?  This is easy!  Your auto repair shop should have an ASE certification hanging in the lobby or waiting room.  You may have a newer model vehicle that requires special equipment to properly service the problem.  This certification guarantees that the technician servicing your vehicle is properly trained to resolve your issue.
  3. Which parts were replaced?  If you're new at an auto repair shop, ask to see the old part that was replaced. This guarantees the part was replaced with a new one. Of course, these questions can be omitted once you get to know your mechanic is reliable and trustworthy. 
  4. Are there any warranties?  Always verify warranty options before receiving any auto repair services. A warranty ensures that the auto repair shop stands behind the work of their auto repair technicians and that you won't be charged again for the same service. 

Remember:  Most mechanics are more than happy to answer your questions relating to their auto repair services.  They like satisfied customers!

Needed to schedule an appointment for auto repair services?  Contact our ASE Certified Technicians at Clausen Automotive, The Hybrid Shop, for more information and to schedule an appointment.  Since 1975, our family-owned auto repair shop has proudly served vehicle owners in Madison, WI, and the surrounding communities.

When scheduling an appointment for auto repair services, be sure to get answers to your questions about the work to be performed at the auto repair shop

Do you feel frustrated when scheduling an appointment at an auto repair shop?  How do you know what questions to ask about the work to be performed?  Here are a few key questions you should ask your mechanic at the start of any work done on your vehicle:

  1. What will it cost? Always get an estimate in writing before any work is done. This ensures you know what the problem is and what it will take to fix the problem. It also helps you understand what's going on with your vehicle and how you can prevent it in the future.  Make sure you will be called if anything out of the ordinary is discovered in the course of the job.
  2. Is the shop certified to perform the work required?  This is easy!  Your auto repair shop should have an ASE certification hanging in the lobby or waiting room.  You may have a newer model vehicle that requires special equipment to properly service the problem.  This certification guarantees that the technician servicing your vehicle is properly trained to resolve your issue.
  3. Which parts were replaced?  If you're new at an auto repair shop, ask to see the old part that was replaced. This guarantees the part was replaced with a new one. Of course, these questions can be omitted once you get to know your mechanic is reliable and trustworthy. 
  4. Are there any warranties?  Always verify warranty options before receiving any auto repair services. A warranty ensures that the auto repair shop stands behind the work of their auto repair technicians and that you won't be charged again for the same service. 

Remember:  Most mechanics are more than happy to answer your questions relating to their auto repair services.  They like satisfied customers!

Needed to schedule an appointment for auto repair services?  Contact our ASE Certified Technicians at Clausen Automotive, The Hybrid Shop, for more information and to schedule an appointment.  Since 1975, our family-owned auto repair shop has proudly served vehicle owners in Madison, WI, and the surrounding communities.

Steve Clausen
Clausen AutomotiveAuto Repair Shop in Madison, WI

$$$

2118 S. Stoughton Rd., Madison, WI 53716608-221-8321Service@ClausenAutomotive.com
Mon:7:00am - 5:30pm
Tue:7:00am - 5:30pm
Wed:7:00am - 5:30pm
Thu:7:00am - 5:30pm
Fri:7:00am - 5:30pm
Sat:Closed
Sun:Closed
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