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Clausen Automotive is a Madison, WI based Auto Repair Shop providing expert Auto Repair Services. Our professional staff at Clausen Automotive is dedicated to surpassing the expectations of our customers with quality auto service that's fair and affordable. We take pride in providing reliable and friendly customer service, quality products, and certified technicians for our customers. If you are looking for auto repair services in Madison, WI. then Kindly Visit us at 2118 S. Stoughton Rd., Madison, WI, 53716. Call 608-221-8321.

Mo 07:00-17:30; Tu 07:00-17:30; We 07:00-17:30; Th 07:00-17:30; Fr 07:00-17:30

what is your business address?

2118 S. Stoughton Rd., Madison, WI 53716, US

what payments do you accept?

AMEX, Visa, MasterCard, Discover, Cash, NAPA EasyPay

Auto Repair Reviews | Clausen Automotive in Madison, WI

276 Reviews

267Review

9Review

0Review

99% of customers
would refer us to friends

4.96 276 reviews

JOE K (Evansville, WI)

5 Stars

- 15 days ago

Engine Starter Repair

[Engine Service / Repair]

Got my starter replaced a few months ago, service was very fast and haven’t had problems since!

View Review on Google May 08th 2023

Anonymous (Madison, Wisconsin)

4.5 Stars

- 31 days ago

SERVICE

[Complete / General Auto Care]

Fantastic job done by the mechanic(s). Super friendly and very efficient. Definitely will be my “go-to” place for maintenance if/when needed again! :)

View Review on Google May 07th 2023

Tony T (Madison , WI)

5 Stars

- 41 days ago

Impressive Service Center

[Tire Sales / Replacement]

Impressive shop. This is a place that cares about their customers and cares about doing the job right. Great communication, helpful, timely. Glad I found a place I can trust! Added perk, surprisingly tech focused on the customer service side. The app they use is great, creates a costumer profile with vehicle service history, they send text updates and pictures when necessary. Scheduling is easy via text, app, or phone. I'll be using Clausen Automotive for any vehicle maintenance needs!

View Review on Google April 27th 2023

claudine k (Fitchburg, Wisconsin)

5 Stars

- 46 days ago

Thank you for the help

[Complete / General Auto Care]

I needed urgent help when the ‘KwikLube’ accidentally overfilled the oil change and my Prius died in traffic shortly after. Thank you for helping on short notice, diagnosing the problem and providing the repair.

View Review on Facebook April 22nd 2023

Cydney E (Madison, Wisconsin)

5 Stars

- 57 days ago

Great service!

[Tire Sales / Replacement]

Clausen gave amazing service. It was quick and they were very communicative!

View Review on Google April 11th 2023

Marie D (Middleton, WI)

5 Stars

- 68 days ago

Auto repairs

[Axle / CV Joint Repair]

Very professional work. Everything was explained in detail. They even called the warranty place and saved me money. I will be using their services in the future. 5/5 stars.

View Review on Google March 28th 2023

TIM P (Cottage Grove, WI)

5 Stars

- 78 days ago

Awesome service

[Starting / Charging]

Replaced my alternator at a fair price and got me out of a jam. Very honest and fast service

View Review on Google March 14th 2023

Cesar A (Madison, Wisconsin)

5 Stars

- 89 days ago

Amazing work, very friendly and great prices. Won’t go anywhere else for maintenance

[Engine Service / Repair]

Amazing work, very friendly and great prices. Won’t go anywhere else for maintenance

View Review on Google March 10th 2023

Paul K (Madison, WI)

5 Stars

- 93 days ago

N/A

[Oil Change / Lube]

I've always had a good experience taking my car to Clausen Automotive. The staff is kind, informative, and the services are done in a timely manner. If you need any kind of car work done, I highly recommend them!

View Review on Google March 06th 2023

Nelson F (MADISON, Wisconsin)

5 Stars

- 93 days ago

Facebook

[Complete / General Auto Care]

Great experience servicing my car at Clausen. The staff gave me an honest assessment of the condition of my car (just bought used) as well as what was necessary to fix/service and what could wait, according to the manufacturer's recommendations and their own observations. I also really like their app and website where you can view (with pictures) what is being worked on and why. It also lets you see your whole service history with them as well as recommended upcoming services. After years looking for a qualified, honest and fair service center for my vehicles, I found Clausen to be the best place. Thank you!

View Review on Facebook March 06th 2023

Nelson F (MADISON, WI)

5 Stars

- 96 days ago

Oil change

[Oil Change / Lube]

Thank you for your services

View Review on Google February 27th 2023

Steven M (Manchester, IA)

5 Stars

- 111 days ago

Hybrid specialization & transmission fluid change

[Preventative Vehicle Maintenance]

I chose this shop because I have a hybrid & they have a specialization in hybrids. Got in within a couple of days for transmission fluid change. Received a very nice multi-point inspection report via text message with pictures. Friendly employees. Everything went smoothly. Recommended!

View Review on Google February 02nd 2023

Sarah D (Madison, WI)

5 Stars

- 125 days ago

Stellar service every time

[Struts / Shocks]

I have taken two different cars to Clausen Automotive multiple times, for various reasons, and every time I go there I am always amazed with the quality of service I receive. I always receive a full breakdown of items needing repair, but I never feel pressured to fix things I don't want fixed at that time. Their pricing is fair, their estimates are accurate, and they are regularly my go-to repair shop. I cannot recommend them enough.

View Review on Google February 02nd 2023

Shannon B (Madison, Wi)

5 Stars

- 136 days ago

Detailed, thorough inspection of car

[Brake Repairs / Replacement]

Excellent service for a host of repairs and updates. Love the app they send, that details analysis, and recommendations for repair.

View Review on Google January 22nd 2023

Marie D (Middleton, WI)

5 Stars

- 152 days ago

Trust and recommend these folks

[Oil Change / Lube]

It's so nice to find a mechanic you can trust and who is honest.

View Review on Google December 26th 2022

Br (Madison, Wisconsin)

5 Stars

- 166 days ago

Foreign car Specialist

[Steering / Wheel Alignment]

One of the few places that work on foreign cars in madison and I was very happy when I found this out. Took dropped my car off for an alignment (Mercedes E350) and they did a great job. They also performed a 33 point inspection of my car and sent me a link to my phone where I could look at what they inspected and also the pictures they took of the inspection, all while still at work! I will be taking my car back here in the future if need be!

View Review on Google December 23rd 2022

AUTO C (Monona, WI)

5 Stars

- 174 days ago

Clausen automotive

[Axle / CV Joint Repair]

Very good experience all around

View Review on Google December 13th 2022

Andrew B (Madison , WI )

5 Stars

- 177 days ago

Transparent Repairs

[Exhaust / Muffler Systems]

Easy to line up an appointment. Love their detailed inspection and online report which gave new insights and helps me budget for preventative maintenance while simply addressing the immediate exhaust issue at hand. I've also never had an mechanic follow-up to see how the repairs went. Really appreciate the customer service.

View Review on Google December 12th 2022

Burl H (Madison , Wis)

5 Stars

- 179 days ago

Transmission flush

[Manual / Automatic Transmission Repairs]

Just took in my Chevy Traverse. They were on time and did a great job on my requested service They went above and beyond by going over everything about my car and pointing out what services I'd need down the road. At no extra cost.will use them again for my oilchange soon .GREAT WORK GUYS!@

View Review on Facebook December 10th 2022

Mitch L (Madison, Wisconsin)

4 Stars

- 191 days ago

Repair

[Complete / General Auto Care]

Posted on website already

View Review on Google November 28th 2022

Anonymous (Madison, WI)

5 Stars

- 191 days ago

Went in for inspection

[Multi-point Inspection]

Went in for an inspection for a bad part expecting to schedule an appointment for another day to get the part replaced. Had the part on hand and the car ready by the end of the day!

View Review on Google November 28th 2022

Ba (Madison, WI)

5 Stars

- 196 days ago

Trustworthy service

[Struts / Shocks]

Great service and appreciated informing me brake caliper did not need to be replaced only cleaned.

View Review on Google October 24th 2022

John H (MADISON, WI)

5 Stars

- 230 days ago

Would definitely recommend

[Battery Replacement / Install]

They were profesional and quick with the repairs. Clearly trustworthy, they have earned my future business.

View Review on Google October 15th 2022

Julie A (Madison, WI)

5 Stars

- 236 days ago

Starter Replacement

[Starting / Charging]

Car wasn’t starting - Clausen found out the starter was fried and replaced it efficiently.

View Review on Google August 14th 2022

Chad S (Waunakee, Wisconsin)

5 Stars

- 306 days ago

Clausen Review

[Engine Service / Repair]

Whenever I called, I received quick and professional responses. They are competitively priced and I will definitely use them in the future.

View Review on Google August 05th 2022

Ryan G (Madison, WI)

5 Stars

- 307 days ago

Clausen

[Brake Repairs / Replacement]

Always come to Clausen for all our automotive repairs.

View Review on Google July 26th 2022

Jeanne M (Madison, WI)

5 Stars

- 319 days ago

Saved the day

[Tire Rotation / Repairs]

Clausen did an amazing job on my wheel bearing replacement. Went above and beyond to get me my vehicle back same day since we’re a single car household.

View Review on Google June 29th 2022

Wesley B (Ridgeway , WI)

3.5 Stars

- 345 days ago

Good

[Engine Service / Repair]

Good

View Review on Google June 27th 2022

JEFF H (Janesville, WI)

5 Stars

- 352 days ago

Quick turnaround

[Battery Replacement / Install]

The service was great! Quick turnaround and friendly staff. They sent me pictures of the issues.

View Review on Google June 14th 2022

Randy M (Waunakee , WI)

5 Stars

- 372 days ago

Malibu dash cluster installation

[Complete / General Auto Care]

I brought my car in because the dash council cluster was not working. They installed a new cluster without having to be reprogrammed, as another shop had informed me it needed. Thanks Steve and crew!

View Review on Facebook May 31st 2022

Jeff M (Madison, WI)

5 Stars

- 378 days ago

respectful and professional

[Oil Change / Lube]

I'm so glad I found this place! They provide very respectful and professional service done in an efficient manner, and their rewards program can't be beat. I got a new (used) car recently, and I'm confident that Clausen's will help me keep it in good condition!

View Review on Google May 16th 2022

Anonymous (DEERFIELD, WI)

5 Stars

- 387 days ago

Repeat Customer

[Oil Change / Lube]

The Clausen folks are friendly, efficient, and thorough with their inspections. I like how they send reminders and check in with their customers.

View Review on Google May 16th 2022

Kathy S (Cazenovia , WI)

4.5 Stars

- 402 days ago

Clausen Auto review

[Heating / AC system repairs]

First time to Clausen Automotive and they were very nice. The repair took longer than expected and they gave me a loaner car so I could go home and relax since I live an hour and a half away. The air conditioning is working great now and it’s nice to know of a good place that works on hybrids but doesn’t charge as much as the dealer. Thanks!

View Review on Facebook May 01st 2022

Richard S (Columbus, WI)

5 Stars

- 413 days ago

Good service, easy to work with, trustworthy

[Complete / General Auto Care]

I have had Clausen do repair work on my vehicles going back to 2011/2012 and they have always done a good job and charged a fair price. What’s cool now is that they send out videos and photos of problems and general condition level of critical parts they find during inspection so I can see what they see which is great!

View Review on Google April 20th 2022

Anonymous (Madison , WI)

5 Stars

- 414 days ago

Friendly

[Oil Change / Lube]

Very friendly and informative.

View Review on Google April 19th 2022

MI (Monona, WI)

5 Stars

- 419 days ago

Good service

[Multi-point Inspection]

Very good and well priced service. Will come again.

View Review on Google March 28th 2022

Mariah C (Fitchburg, WI)

5 Stars

- 437 days ago

2012 Subaru engine and transmission repair

[Engine Service / Repair]

Our 2012 Subaru Outback needed fairly extensive engine and transmission work recently. It developed the factory's chronic failures of heads and gaskets, and torque converter lockup, common to these range of Subaru models. The local dealership of this brand, where we bought it, insisted their repair had to include several expensive and un-necessary extra parts and work, for a greatly inflated cost. Checking a few popular engine repair shops, who all refused to discuss symptoms, each wanting the car to do their own diagnosis and go on to repair it, out of my hands. No interest in my research, testing and prelim repair work done already, and at their extra fees, of course. I remembered Clausen Automotive's repair on another car of mine 20+ years earlier, which resolved many A/C leaks with no further problems. I discussed my Subaru engine and transmission work with Clausen's Service Manager Cameron Draws, who was very good to talk with, discussed what was needed, good explanations of repairs, agreeable to my requests, of me taking pictures of work in progress, and saving parts. The total repair cost was reasonable and better than all others. Technician Nick repaired everything very well and saved every old part for me to keep. Cameron kept me informed of progress along the way, and was very personable and friendly all along, and afterwards for any questions. Clausen's 24mo/24K warranty was double all the other repair shops, which I take as being confident in the quality of their own work. It helped that Clausen Automotive is NAPA affiliated and AAA recommended, and now top of my list for future repair calls.

View Review on Facebook March 27th 2022

Kathy W (Madison, Wi)

5 Stars

- 438 days ago

5 stars

[Oil Change / Lube]

Reliable, friendly, professional and keeps me informed every step of the way. I’ll be back!

View Review on Google March 26th 2022

MI (Monona, WI)

5 Stars

- 452 days ago

Easy to schedule

[Tire Rotation / Repairs]

I needed an oil change and tire rotation at the last minute, and Clausen was able to get a next day appointment at the time I requested. The staff were all courteous and helpful.

View Review on Google February 15th 2022

DAVE W (Mc Farland, WI)

5 Stars

- 483 days ago

Very friendly!

[Oil Change / Lube]

Convenient. Quick service. Even offered to drive me to work. So friendly

View Review on Google January 22nd 2022

Colin B (Madison, WI)

5 Stars

- 525 days ago

Trustworthy and efficient

[Brake Repairs / Replacement]

Great service! I went in asking for brakes to be replaced or at least inspected. They told me I did NOT need new brakes for another 10-15k miles and offered to service them since there was uneven wear on the front. I opted for the service and it did help since the brakes felt a little weird beforehand. I’ll definitely return and I’m glad I can trust that they won’t offer or push services I don’t need.

View Review on Google December 29th 2021

Ryan G (Madison, WI)

5 Stars

- 537 days ago

Great Service Shop on East Side

[Complete / General Auto Care]

Very prompt and professional, as well as thorough.

View Review on Google December 17th 2021

Ja (Madison , Wisconsin )

4 Stars

- 540 days ago

First time customer

[Manual / Automatic Transmission Repairs]

I was having issues with my ‘02 Nissan Frontier. It suddenly lost drive and began missing before it ultimately stalled and would not start. I chose Clausen because they are close to my home and have excellent reviews. They were able to diagnose the problem as a timing issue and quickly had my vehicle up and running again. The only problem I had was I picked it up on a Friday and started having charging issues. They are closed on the weekends so I had to take it to get the charging system tested at advance auto and discovered the alternator is bad.I had no charging issues prior to this so I am hoping Clausens will stand behind their work. I’m confident they will. Good, knowledgeable, honest mechanics.

View Review on Google December 14th 2021

Cinthya V (Madison, WI)

5 Stars

- 609 days ago

Excellent

[Tire Sales / Replacement]

Excellent people and service vary fast and professional will definitely use them again.

View Review on Google October 01st 2021

Dana W (Madison, WI)

5 Stars

- 615 days ago

Attentive, Professional and Accommodating

[Battery Replacement / Install]

Got me in right away, very attentive and gave me updates on what needed to be done and timelines. Had wheel bearing replaced, tire sealed, oil change and new battery installed. Fair priced and professional. Highly recommend

View Review on Google September 30th 2021

Louis L (Madison, WI)

5 Stars

- 617 days ago

Professionalism

[Battery Replacement / Install]

I was having issues with my engine not starting. I called and was able to get an appointment that day. They quickly diagnosed the problem and it wasn't the starter like I thought it was, But it was the battery. Knowing what I was coming in with they had already ordered a battery just in case for my car and within 45 minutes of me bringing the car in I was driving away and it starts. The associates that I worked with could not have been more thorough and also wonderful at describing the issues. I'm quite pleased.

View Review on Google September 28th 2021

Anonymous (DEERFIELD, WI)

5 Stars

- 649 days ago

First time customer

[Oil Change / Lube]

Oil change completed in the time frame they said it would be done. They gave feedback about things needing to be replaced or repaired soon. Very friendly staff.

View Review on Google August 27th 2021

Jenny E (Madison, WI)

5 Stars

- 649 days ago

Great people to work with

[Brake Repairs / Replacement]

Very friendly, quick turn around.

View Review on Facebook August 27th 2021

Richard V (Monona, WI)

5 Stars

- 688 days ago

Owner

[Complete / General Auto Care]

Great service for my aging 2013 Prius V. Appointment access and service excellent. Good interaction and explanation by staff and service personnel.

View Review on Google July 19th 2021

Tr (Madison , Wisconsin )

5 Stars

- 691 days ago

Awesome all around

[Complete / General Auto Care]

I went to Clausen Automotive to have my vehicle diagnosed. Unfortunately my news from them was bad, they took the time to explain everything and even offered alternative ideas for my situation! They also gave me a ride from their shop home and back to pick up my vehicle. Cam was super nice and genuine! I felt like he treated me like family and really cared about my vehicle problems!

View Review on Facebook July 16th 2021

ROBERT B (Madison, WI)

5 Stars

- 714 days ago

No title

[Exhaust / Muffler Systems]

Great service and professional

View Review on Google May 15th 2021

Steve S (Madison, WI)

5 Stars

- 770 days ago

Reliable and knowledgeable

[Oil Change / Lube]

Clausen is reliable, courteous, and knowledgeable, and transparent with their recommendations for service for your vehicle.

View Review on Google April 05th 2021

Aliyah J (Sun Prarire, WI)

5 Stars

- 793 days ago

Very good!

[Complete / General Auto Care]

Went to Clausen automotive to have my Mirror, Door, and back hatch fixed on my vehicle. They were very nice and understanding. They were quick about fixing everything as well, would definitely recommend!

View Review on Facebook April 05th 2021

Katie D (Madison, WI)

5 Stars

- 809 days ago

Great experience

[Tire Sales / Replacement]

I recently took my vehicle to Clausen for new tires as first time customer. The staff were super friendly and professional. I’ll definitely use them again for service on my vehicle.

View Review on Facebook March 20th 2021

Robert M (LAKE MILLS, WI)

5 Stars

- 811 days ago

Great Service still exists!

[Fluids / Filters]

Very efficient and economical

View Review on Google March 18th 2021

charlene I (Madison, WI)

5 Stars

- 813 days ago

facebook review for clausens automative

[Preventative Vehicle Maintenance]

dependable, friendly honest highly recommended

View Review on Facebook March 16th 2021

Sa (York, SC)

5 Stars

- 820 days ago

Service

[Belts / Hoses]

I received timely service and repairs for my power steering hose

View Review on Google March 09th 2021

JULIE A (Madison, WI)

5 Stars

- 836 days ago

Great Service, Great Prices

[Complete / General Auto Care]

I have been bringing our personal and busy vehicles to Clausen for 11 years. I have never been unhappy with their work or prices.

View Review on Facebook February 06th 2021

CUSTOMER REVIEWS

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Engine Starter Repair

Got my starter replaced a few months ago, service was very fast and haven’t had problems since!

SERVICE

Fantastic job done by the mechanic(s). Super friendly and very efficient. Definitely will be my “go-to” place for maintenance if/when needed again! :)

Impressive Service Center

Thank you for the help

I needed urgent help when the ‘KwikLube’ accidentally overfilled the oil change and my Prius died in traffic shortly after. Thank you for helping on short notice, diagnosing the problem and providing the repair.

Great service!

Clausen gave amazing service. It was quick and they were very communicative!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Auto repairs

Very professional work. Everything was explained in detail. They even called the warranty place and saved me money. I will be using their services in the future. 5/5 stars.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Awesome service

Replaced my alternator at a fair price and got me out of a jam. Very honest and fast service

Amazing work, very friendly and great prices. Won’t go anywhere else for maintenance

Amazing work, very friendly and great prices. Won’t go anywhere else for maintenance

N/A

I've always had a good experience taking my car to Clausen Automotive. The staff is kind, informative, and the services are done in a timely manner. If you need any kind of car work done, I highly recommend them!

Facebook

Recommended

Yes, I would recommend service as 5 stars to friends.

Oil change

Thank you for your services

Recommended

Yes, I would recommend service as 5 stars to friends.

Hybrid specialization & transmission fluid change

I chose this shop because I have a hybrid & they have a specialization in hybrids. Got in within a couple of days for transmission fluid change. Received a very nice multi-point inspection report via text message with pictures. Friendly employees. Everything went smoothly. Recommended!

Stellar service every time

Detailed, thorough inspection of car

Excellent service for a host of repairs and updates. Love the app they send, that details analysis, and recommendations for repair.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Trust and recommend these folks

It's so nice to find a mechanic you can trust and who is honest.

Foreign car Specialist

Recommended

Yes, I would recommend service as 5 stars to friends.

Clausen automotive

Very good experience all around

Transparent Repairs

Transmission flush

Just took in my Chevy Traverse. They were on time and did a great job on my requested service They went above and beyond by going over everything about my car and pointing out what services I'd need down the road. At no extra cost.will use them again for my oilchange soon .GREAT WORK GUYS!@

Repair

Posted on website already

Went in for inspection

Went in for an inspection for a bad part expecting to schedule an appointment for another day to get the part replaced. Had the part on hand and the car ready by the end of the day!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Trustworthy service

Great service and appreciated informing me brake caliper did not need to be replaced only cleaned.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Would definitely recommend

They were profesional and quick with the repairs. Clearly trustworthy, they have earned my future business.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.