Auto Repair Reviews | Clausen Automotive in Madison, WI

AARON B (Cross Plains, WI)

5 Stars

- 51 days ago

Awesome service

[Starting / Charging]

We had a starting problem another shop couldn't even diagnose. Clausen diagnosed and fixed it. When it didn't quite get fixed all the way the first time, they owned and made it right, no question asked and no extra charge. Super impressed with service on all levels.

View Review on Google April 09th 2019

Marvin K (Madison, WI)

5 Stars

- 136 days ago

Great service

[Fluids / Filters]

I was really impressed with the courteousness, professionalism, and dedication of several staff members when my out-of-town aunt needed emergency repairs. Although she had to keep calling to get updates, when it became clear that the repair could not be made in a day (contrary to the estimate), one of the mechanics offered to stay late to help get the job done. When this became infeasible, she was able to get set up with a free loaner car (Prius) to use for several days, even though it meant her driving it over 75 miles home, then back. The repair worked great, and I'll be sure to recommend Clausen to my family and friends.

View Review on Google January 29th 2019

RALPH C (Monona, WI)

5 Stars

- 220 days ago

As always Great service!

[Oil Change / Lube]

I've had Clausen Automotive working on my cars for many years and have always found them reliable in the service they provide an competatively priced. I hope to continue working with them for many more years.

View Review on Facebook December 17th 2018

Anonymous (Madison, WI)

5 Stars

- 250 days ago

Clausen Automotive

[Steering / Wheel Alignment]

I had my 2006 Avalon serviced at Clausen Automotive for a rack and pinion problem. the Clausen service technician walked me through the process so I understood the why and the how as well as the service cost about 30% less than the dealer. Overall, I felt I got exceptional service and quality through the whole process.

View Review on Yahoo Local December 12th 2018

Ronn I (Madison, WI)

5 Stars

- 261 days ago

Technology Investment

[Complete / General Auto Care]

So I took my wife's '16 Camry Hybrid into Clausen's for maintenance. Cameron and Cory talked about the investment Clausen's is making in new technology to diagnose Hybrid vehicles. They are investing in the future of keeping my vehicles in top shape. Exciting stuff!

View Review on Facebook December 01st 2018

Virginia K (FITCHBURG, WI)

5 Stars

- 290 days ago

Clausen Automotive

[Preventative Vehicle Maintenance]

We have always been satisfied with the services we've received. They have been timely, honest and accurate.

View Review on Facebook July 19th 2018

Ronn I (Madison, WI)

5 Stars

- 405 days ago

Excllent, as Always

[Complete / General Auto Care]

Dropped "Ru" off for a check up. Picked it up a while later. Fixed an annoying mystery noise. Thanks, Corey!

View Review on Facebook July 10th 2018

THOMAS S (Evansville, WI)

5 Stars

- 416 days ago

Top Notch!

[Oil Change / Lube]

I love how knowledgeable Clausen’s staff is about servicing hybrid vehicles! They are always friendly and accommodating when I need work done in my busy schedule. They give great advice, too, which helps me decide on the best timing for a repair that will better work with my budget!

View Review on Google April 15th 2018

Virginia K (FITCHBURG, WI)

5 Stars

- 500 days ago

Keeping it on the Road

[Complete / General Auto Care]

Took my 07 Subaru in for an oil change and check up. Corey came into the waiting room and gave me a thorough update on what needs to be done. He patiently explained my options and answered my questions. Excellent service. Thanks

View Review on Facebook March 09th 2018

Melissa (Madison, Wisconsin)

5 Stars

- 549 days ago

2 thumbs up

[Starting / Charging]

Quick and thorough

View Review on Facebook February 16th 2018

DAVE W (Mc Farland, WI)

5 Stars

- 552 days ago

Honest and reliable

[Brake Repairs / Replacement]

We are long time customers of Clausens. They are honest and reliable with their work and do a great job. I have no hesitation in recommending them to work on your vehicle.

View Review on Facebook January 09th 2018

Brian K (Monona, WI)

5 Stars

- 590 days ago

Always Helpful

[Car Tune Up / Car Diagnostics]

Had issues with another local shop for 3 months. Took the card to Clausen's and they had it figured out and fixed in 5hrs. Awesome customer service.

View Review on Facebook October 30th 2017

STEVE E (Monona, WI)

5 Stars

- 674 days ago

Routine Maintenance

[Preventative Vehicle Maintenance]

Made a reservation online for regular maintenance. Dropped the Subaru off and chatted with Cameron about a few things that needed to be checked. They called me to discuss what they found. Picked the car up later and everything was done right. Friendly, prompt and professional. Thanks!

View Review on Facebook July 11th 2017

mark v (Madison, WI)

5 Stars

- 788 days ago

Trust!

[Fluids / Filters]

Another great service from Clausen. They take the time to educate you and it's clear they don't try to sell you on maintenance you don't need!

View Review on Yahoo Local June 06th 2017

Justin F (Portage, WI)

5 Stars

- 815 days ago

Proud to tell my friends to come here

[Engine Service / Repair]

Great service! I bring all my cars here.

View Review on Google April 09th 2017

Anonymous (Madison, WI)

5 Stars

- 896 days ago

Spring LOF

[Oil Change / Lube]

Time for an oil change for RU, my 2007 Subaru Outback. Made an appointment online - that was simple. They sent me a reminder - they must know how forgetful I am. Pulled in, handed over my keys, and 35 minutes late it's done. That was easy>

View Review on Facebook March 06th 2017

BRIGETTE H (Monona, WI)

5 Stars

- 920 days ago

Thermostat replacement

[Belts / Hoses]

My thermostat was stuck in the "open" position so my engine did not reach proper operating temperature and so my heater also didn't work. They replaced the thermostat and I was back in business the same day at a very reasonable cost! They also provided a loaner car at no cost!

View Review on Google January 10th 2017

JOHN E (Madison, WI)

5 Stars

- 956 days ago

Excellent Service

[Hybrid Service / Hybrid Battery]

I can't even begin to tell you how wonderful the entire staff has been after trying so hard to keep our college daughters car alive for her last couple years of school. They have been considerate, kind, compassionate, and made us feel that we were well taken care of. We were referred to Clausen's by another local shop that couldn't do the work for us and I am thankful for the direction. Pixie will live on for more miles. Thank you!

View Review on Facebook November 29th 2016

Marvin K (Madison, WI)

5 Stars

- 1000 days ago

excellent service

[Car Tune Up / Car Diagnostics]

Jesse was so helpful and knowledgeable. I highly recommend Clausen Automotive for car repairs and service.

View Review on Facebook November 21st 2016

Brian K (Monona, WI)

5 Stars

- 1026 days ago

Great Service

[Car Tune Up / Car Diagnostics]

Great service, online appts w/ email/text communications, friendly people, prices seem fair & they seem to only do/suggest what is needed. Great place.

View Review on Google August 26th 2016

Gr (Baraboo, Wisconsin)

5 Stars

- 1090 days ago

Always great!!

[Brake Repairs / Replacement]

As always Clausens does right by are vehicles. Won't take it any where else!

View Review on Facebook August 23rd 2016

Marvin K (Madison, WI)

5 Stars

- 1108 days ago

Best independent shop

[Brake Repairs / Replacement]

Plus battery replacement, oil and filter change, general check, replace trans fluid. Had car service here several times in past three years. Very happy with service and pricing. Friendly, knowledgeable staff. Interesting loaners, but in good condition. Customer replaces gas used in loaner on honor system.

View Review on Google March 23rd 2016

Dianne J (Madison, WI)

5 Stars

- 1271 days ago

CUSTOMER REVIEWS

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Awesome service

We had a starting problem another shop couldn't even diagnose. Clausen diagnosed and fixed it. When it didn't quite get fixed all the way the first time, they owned and made it right, no question asked and no extra charge. Super impressed with service on all levels.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Great service

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

As always Great service!

I've had Clausen Automotive working on my cars for many years and have always found them reliable in the service they provide an competatively priced. I hope to continue working with them for many more years.

Clausen Automotive

Technology Investment

So I took my wife's '16 Camry Hybrid into Clausen's for maintenance. Cameron and Cory talked about the investment Clausen's is making in new technology to diagnose Hybrid vehicles. They are investing in the future of keeping my vehicles in top shape. Exciting stuff!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Clausen Automotive

We have always been satisfied with the services we've received. They have been timely, honest and accurate.

Excllent, as Always

Dropped "Ru" off for a check up. Picked it up a while later. Fixed an annoying mystery noise. Thanks, Corey!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Top Notch!

I love how knowledgeable Clausen’s staff is about servicing hybrid vehicles! They are always friendly and accommodating when I need work done in my busy schedule. They give great advice, too, which helps me decide on the best timing for a repair that will better work with my budget!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Keeping it on the Road

Took my 07 Subaru in for an oil change and check up. Corey came into the waiting room and gave me a thorough update on what needs to be done. He patiently explained my options and answered my questions. Excellent service. Thanks

2 thumbs up